Privacy Policy

Who we are
Our website address is: https://myportawell.com.

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent
Visitor comments may be checked through an automated spam detection service.

Data Collection
We will collect your name, email address, mailing address, and phone number via our website contact form, emails you send to us, or order placement. You have the option to opt-in and sign up for text message communication. 

Data Usage
We use your data solely for information and communication related to our products.

If you opt-in for text messages or you send us a text message first, you consent to receive text messages from PortaWell (435-275-2521) at the number you provided, including messages sent by auto dialer. Text message types we will send to you include message receipts, responses to inquiries, or order information. Message frequency varies based on communication. Message and data rates may apply. Reply STOP at any time to end or unsubscribe. For assistance, reply HELP or contact support at 435-275-2521 or support@myportawell.com.

Data Security
We protect your data with secure storage measures to prevent unauthorized access. Including:

• Internal access controls
• Staff training on data privacy
• Regular audits to ensure compliance

Data Retention
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time. 

Data Transfer
PortaWell does not transfer, share, or disclose any consumer data to external organizations under any circumstances, even with user consent.

PortaWell does not share your data with third parties for marketing purposes.

PortaWell does not sell, rent, or share the collected mobile numbers or mobile opt-in information with anyone. 

Messaging Terms and Conditions
By signing up, you agree to receive SMS updates about our products. You will receive approximately 2 messages per month. Message and data rates may apply. For help, reply HELP to 435-275-2521 or send email to support@myportawell.com.

To Opt-out of messaging: Reply STOP to 435-275-2521 or send an email to support@myportawell.com or call us at 435-275-2521. After unsubscribing, you may receive a final SMS to confirm you have unsubscribed and then you will receive no further messages.